Frostbolt, a World of Warcraft Blog

After I got home from work I checked my email and didn’t see any reply from the email I sent last night, so I wrote another email asking why they haven’t answered.

Later on (almost 24h after the ban) I get this response:

Thank you for taking the time to contact us regarding the World of Warcraft account you are using. We understand your point of view and have thoroughly reviewed this issue. As a result, the account action has been removed from the account and all involved parties have been addressed. We apologize for any inconvenience this may have caused.

Then I got a second email (along with the first one):

Upon further review of a recent series of account actions involving the exploitation of a bug affecting a chest in Ulduar, we have determined that some of the players participating in that raid did not participate in the exploitation of that bug, contrary to our original evaluation. At this time, all of the account actions for the players who did not participate in the exploitation have been removed, and you should be able to access World of Warcraft once again.

As this was an error on the part of our Account Administration staff, we have granted each of those accounts negatively affected by this error compensation of game time in the amount of 2 days of compensation.

They unbanned me and gave me 2 extra days (1 to make up for yesterday and 1 extra I guess), so it’s not bad. But, even tho they did make up their error, I still believe that it’s not the best bet to start a mass ban with the argument that they already investigated about it.

Oh well, I’m pleased with the outcome, and hopefully I won’t get accused again for something I didn’t do

By the way, thanks for the support ^_^

Gahlok
Frostbolt.com